Frequently Asked Questions

Once your order has been processed you will receive and automated email containing your tracking link.

Orders placed Monday to Friday are usually processed within 48 hours and will be delivered to you within 5 working days via Royal Mail Tracked48 Parcels postage service. 

No, the paint shop is closed to the public. It is open for courses and special open days only.

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The shop is online only, however we do have an in-person gift shop that is available for students to visit at the end of their course or at an open day.

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We do not offer this service via our online store as our orders are packaged and dispatched off site. You can request a signature from Joby if you purchase a product when you attend a course or an event with Joby, subject to his availability.

No, limited edition prints are only available online while stock lasts.

No, not at present.

Joby’s courses are a great way to see if you have the necesssary skills to become a signwriter – check out our courses page to find out more.

Spaces occasionally become available on courses but they can often be quite last minute so if you are going to join the list please bear this in mind.

Please provide your name, email address and telephone number and contact us here.

Nearest train station is Maidenhead station.

Nearest bus stop is in White Waltham Village.

Nearest airport is Heathrow. 

Further travel information can be found on each of the course pages.

At the moment just in England but Joby Carter would consider travelling for the right teaching opportunity. 

If you have any suggestions or would like him to teach where you are, please get in touch.

‘Letterheads’ are a group of signwriters of all abilities and experience who meet up to share knowledge and inspiration.

Events take place around the UK and the world.

We don’t currently offer finance on courses, although we are reviewing this. Sign up to our neswletter to stay in the loop with updates.

There are up to 15 students on all our courses except the gilding course which has space for 5 students.

Virtual courses have a maximum capacity of 100 and are held via Zoom.

Yes! We have had a number of left handed students in the past.

While some aspects are not as easy as being right handed, it’s definitely possible and Joby has experience teaching left handed people so you are in safe hands.

Depending on your restoration project it might be something Joby can help with. Please get in touch.

Potentially, it depends on the location, whether you are able to pay a fee/cover travel expenses and Joby’s diary availability.

In the past Joby has held talks at Birmingham University, Reading University, Amersham WI and others.

Yes, Joby has experience working in the film, television, production and photoshoot industries.

For more information take a look at his press page.

Joby can certainly consider it and provide a quotation, please get in touch with your location, shopfront dimensions and ideas for font styles and colours.